
Always fast, always well-packaged. I trust this company!
Hi there, thank you for your kind words! We’re so glad our fast shipping and careful packaging have earned your trust. We truly appreciate your support!
Kabrita Baby Biscuits with Banana and Goat Milk 115 g
Hi Oznur, thanks so much for the 5-star rating! We’re glad you chose Kabrita Baby Biscuits with Banana and Goat Milk, and hope your little one enjoys them.
Holle Organic Junior Muesli Multigrain With Cornflakes 250 G
Hi Elena, thank you for the 5-star rating! We’re delighted you chose Holle Organic Junior Muesli and hope you enjoy it.
I know I just submitted a 3-star review BUT amazingly enough I had the Euro Mall customer service reach out to me and actually ask for pictures and also sent me a gift as an apology. I did not mean for any of this to happen. I am very sorry. The formula is great , my baby loves it, it’s a good quality product and for a good price. The dented cans were just the delivery personnel, as 85% of the time lately, responsible for. The Euro Mall assured me that the formula is genuine! Most importantly, the reached out not a day later of a week later but literally within 2 hrs of me posting my first review. I wish I could fix my first review, but there was a way. I am writing this one to give 5 starts for the product and for caring people that work at Euro Mall. Thank you guys and God bless!
Thank you so much for your kind words, Veronika! Please don’t feel you need to apologize. Your concerns were completely understandable, and we appreciate you giving us the chance to address them. We’re so glad our team could help put your mind at ease. Thank you for your trust and for taking the time to share this update. It means so much to us! ❤️
The formula seems good, I’m a bit worried though because every single can is dented, in one spot or another, that is one of 3-4 boxes we ordered. I haven’t opened the rest of the boxes yet because there is no need for that formula, yet. However, I’m not sure if it was the delivery people who kicked the box all around or what, it does make me worry if this stuff is original or made in someone’s basement. I’m sorry guys. I was so happy to find what I was looking for, but the 8 dented cans, so far 8, are just make me feel unsettled AND I have no choice but to give this to my baby because there is nothing anywhere else 😒
Hi Veronika,
We’re very sorry your cans arrived dented, and we understand your concern. Although we carefully pack our orders, the cans can still dent during transit. We’re sorry this happened despite our packaging precautions.
Our customer service team will reach out to you directly to look into the damage and help resolve this.