Return Policy | Euromallusa Baby Formula & Food
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Enjoy Free Shipping on Orders Over $99

Shipping and Returns

Shipping & Returns Policy

🚚 Free Shipping on Orders Over $99

At Euromallusa, we’re committed to delivering the best for your baby—and that includes affordable, reliable shipping. That’s why we proudly offer free shipping on all orders over $99!

📦 Domestic Shipping (U.S.)

  • Shipping Carriers: USPS and UPS

  • Delivery Time: 2 to 5 business days

  • Orders under $50: Standard shipping rates apply

🌍 International Shipping (Including Canada)

  • Shipping Carriers: UPS or FedEx

  • Delivery Time: 3 to 7 business days

  • Customs Notice: Customers are responsible for any customs duties, taxes, or fees upon delivery. These are not included in our product prices or shipping costs.

⏰ Shipping Cutoff Times

To ensure speedy delivery, orders received before the cutoff times are shipped the same day, provided they are approved and packed by our fulfillment team.

  • Eastern Time: 8:30 AM (Mon–Sat)

  • Pacific Time: 6:30 AM (Mon–Sat)

  • Orders placed after the cutoff time will ship the following business day.

✍️ Signature Confirmation

For your convenience, no signature is required upon delivery. Your package will be safely left at your address unless otherwise specified.

📦 Lost, Stolen, or Damaged Packages

If your item arrives damaged, please contact us right away:

We’ll take care of the rest:

  • A prepaid return label will be provided

  • A pickup will be scheduled

  • A replacement will be shipped immediately if in stock

  • If the item is out of stock, you’ll receive a full refund within 72 hours of return

🔁 Incorrect Item Received?

We're truly sorry for any mix-up!

Please email hello@euromallusa.com with your order number and a photo of the incorrect product. We'll:

  • Send a return label and arrange for courier pickup

  • Ship the correct product as soon as the return is received

  • If the correct item is unavailable, a refund will be issued within 72 hours

💳 Return Policy

We understand that sometimes returns are necessary, and we’re here to help!

  • Please email us at hello@euromallusa.com with your order number and a photo (if the product is damaged)

  • We’ll send you a prepaid return label and schedule a pickup for the item

  • Refunds are processed within 72 hours of receiving the return

Note: For baby food items, returns are generally not accepted due to safety and hygiene reasons.
However, if you believe there's an issue with your product, please contact our customer service team. We’ll do our best to assist you.

🇨🇦 Canadian Orders – Customs & Duties

Please note:

  • All customs duties, taxes, and fees are the responsibility of the customer

  • These charges vary by region and are not included in the product price or shipping cost

We recommend checking with your local customs office prior to placing an order to avoid surprises.

Why Choose Euromallusa?

With our wide range of authentic European baby formulas and products, we’re more than just a store—we’re a partner in your parenting journey. Our focus on safe ingredients, quick delivery, and supportive customer service makes Euromallusa a trusted name among thousands of families.

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