How do we collect your information?
We collect your personal information when we ask you to take an action like pay for a product on our website or create an account on our website. We also collect your personal information when you contact us on our site by filling our contact form.
Types of personal identifiable information we collect
We collect the following types of information which you voluntarily provide us with:
- First name and Last name (this is collected when you create an account with us)
- Email address
- Phone number
- Debit and Credit Card information ( this is collected when you purchase a product)
In addition, we keep records of your purchases, downloads, the content you have provided us with, your requests, agreements between you and us, the products provided to you, payment and delivery details, your contacts and communications and other interactions with us. We may, in accordance with applicable law, record your communication with our customer care or with other such contact points.
What information do we automatically collect?
There are other types of information we automatically collect called web technologies such as cookies, log information, geo location, Internet Protocol (IP) address and device identifier amongst others.
We also use Google Analytics software to collect information about your behaviour on our site. We do this to help make sure the site is meeting the needs of its users and to help us enhance the site, for instance improving site search.
How do we use the information we collect?
Your information is collected through our site and through advertising of our products on other sites or social media platforms for the purposes of selling our products to you and for the following purposes:
- To personalize user experience
- To develop our Site
- To administer a content, promotion, survey or other Site feature
- To send emails and newsletters.
How do we process your information?
Unauthorized access and disclosures are sometimes inevitable because the internet is not completely safe. So whenever there is a security breach of your information, we shall promptly notify you and also take appropriate security measures to examine the breach while we inform the appropriate authorities. However, we endeavour to take necessary steps to protect and prevent unauthorized access to your information through advanced technological tools.
Do we have a legal basis of processing your information?
We may process your personal information if one of the following applies:
- The processing is necessary for compliance with a legal obligation to which we are subject to;
- The processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us;
- You have given your assent for one or more specific purposes.
- The processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.
Where do we process your personal information?
Your data is processed at our operating offices in the United States. Depending on your location, data transfers may involve transferring your Data to a country other than your own. We shall however, endeavour not to transfer your data to a country with practically unreal or inadequate data protection laws where your data is transferred to a Non-European country.
How long do you retain my information?
Personal data shall be processed and stored for as long as required for the purpose for which they have been collected for i.e the purchase of products from our site. Once the retention period expires, your personal data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
Do you have rights pertaining to your personal information?
You may exercise certain rights regarding your personal data processed by us. You have the right to do the following:
- Right to data portability
- Right to rectification
- Right to erasure
- Right to access
Should you require to exercise any of your rights enumerated, kindly send us an email ( insert email address).
Do we share your personal information?
We recall our commitment to protecting your privacy and as such we would not share, divulge or give out (with or without cost) your personal information. However, we do share your personal information with limited parties for instance service providers such as billing services and email services who are affiliated with us by virtue of the product we sell.
Children Privacy Protection Act
The nature of the products we sell cannot be purchased by children so logically we do not aim at providing our services to children. We do not collect information about children and any information collected about children will be deleted.